Shift Supervisor – Hospitality Team Leader

Freddy's Frozen Custard & Steakburgers; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Meal allowance

Culture focused on team and family

Paid training

Advancement opportunities

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking Shift Supervisors to help manage daily restaurant operations and lead a team with hospitality at the core.

You’ll motivate staff, ensure guest satisfaction, control labor and food costs, and serve as a model for guest service. This is a full-time position with benefits and advancement opportunities based on experience. Candidates should have at least one year in guest-focused service and strong communication.

Qualifications

• One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
• Willingness to learn new skills
• Natural leadership skills
• Professional appearance and demeanor
• Able to communicate well with guests and team members
• Team player and willing to pitch-in
• Ability to use point of sale system

Responsibilities

• Provide leadership and motivate team members during shifts
• Assist management with day-to-day operations
• Control labor and food costs where possible
• Build relationships with guests and handle guest issues
• Model hospitality and professional conduct

Skills

Leadership

Guest service

Communication

Teamwork

Self-motivation

Tools

POS system

Job description

Freddy’s Frozen Custard & Steakburgers is seeking Shift Supervisors to help manage daily restaurant operations and lead a team with hospitality at the core.

You’ll motivate staff, ensure guest satisfaction, control labor and food costs, and serve as a model for guest service. This is a full-time position with benefits and advancement opportunities based on experience. Candidates should have at least one year in guest-focused service and strong communication.