Shift Supervisor

Workstream; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Meal Allowance

Health Insurance options

Amazing culture centered on the Team

Paid training

Opportunities to advance and grow

Job summary

Freddy's Frozen Custard & Steakburgers in Orlando is seeking a Shift Supervisor to support management with daily restaurant operations, lead team members, and uphold service standards.

You will help control labor and food costs, handle guest issues with hospitality, and provide training. This role offers growth opportunities for those who take pride in service and attention to detail.

Qualifications

• One year of guest-focused experience in retail, restaurant or hospitality.
• Willingness to learn new skills.
• Natural leadership skills.
• Self-starting personality with an even disposition.
• Professional appearance and manner.
• Good communication with guests and team members.
• Team player who will pitch-in and help coworkers.
• Ability to use point of sale system.

Responsibilities

• Lead and motivate team to meet daily restaurant goals.
• Assist management with day-to-day operations.
• Provide guest service and handle guest issues.
• Help control labor and food costs.
• Maintain hospitality standards and professional appearance.
• Assist with training and onboarding of new staff.

Skills

Leadership

Guest service

Communication

Teamwork

Professionalism

Self-motivation

Willingness to learn

Tools

POS system

Job description

Freddy’s is looking for Shift Supervisors to assist management with the day-to-day operations of the restaurant by providing leadership, motivating team members, and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service and that attention to detail that makes Freddy’s successful.

Benefits & Perks:

• Meal Allowance
• Health Insurance options available at reduced cost to the Supervisor.
• Amazing culture centered on the Team.
• Paid training
• Opportunities to advance and grow.

Required Skills and Experience:

• One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
• Willingness to learn new skills.
• Natural leadership skills.
• Must have a self-starting personality with an even disposition.
• Must always maintain a professional appearance and manner.
• Must be able to communicate well with guests and team members.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to use point of sale system.

Physical Requirements:

• Available to work a variety of hours to include days, nights, and weekends.
• Must be able to work up to a 8-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Freddy's Frozen Custard & Steakburgers is an American fast-casual restaurant that serves Steakburgers, Vienna Beef hot dogs, chicken sandwiches, and frozen custard with a variety of specialty sundaes and concretes. This Freddy's location is a franchise independently owned and operated by FFC of Central Florida. FFC of Central Florida is a family owned business looking to expand across the Central Florida region.