Shift Supervisor - Guest Experience & Team Leader

Max Burger, West Hartford; West Hartford (CT); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Employee Discount on Meals

Flexible Scheduling

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Life, Accident, Critical Illness, &Pet

Résumé du poste

Max Burger, located in the heart of West Hartford, CT, is seeking an enthusiastic and friendly Host with open availability to join our dynamic team. If you’re passionate about providing outstanding guest service and enjoy creating a welcoming atmosphere in a lively, fast-paced environment, we want to meet you!

Join Max Hospitality Group to help deliver high-quality dining experiences with teamwork, OpenTable management, and a guest-first attitude.

Qualifications

• Experience as a server with lead responsibilities in a restaurant.
• Two years of serving experience with supervisory exposure.
• Detail oriented, organized, and able to manage a staff.
• TIPS and ServSafe certifications required within 90 days of hire.
• OpenTable knowledge is a plus but not required.

Responsabilités

• Maintain POS and labor program, and 7Shifts; coordinate with Toast data.
• Enter daily sales data and perform price checks.
• Monitor OpenTable reservations daily and manage seating.
• Coordinate events with the events team for private dining rooms.
• Post new hire Welcome Announcement and ensure proper paperwork.
• Uphold Max Hospitality mission and policies; ensure compliance.

Connaissances

Guest service

Team leadership

Hospitality

Attention to detail

TIPS certification

ServSafe certification

OpenTable knowledge

Outils

OpenTable

Toast POS

7Shifts

Description du poste

Max Burger, located in the heart of West Hartford, CT, is seeking an enthusiastic and friendly Host with open availability to join our dynamic team. If you’re passionate about providing outstanding guest service and enjoy creating a welcoming atmosphere in a lively, fast-paced environment, we want to meet you!

Join Max Hospitality Group to help deliver high-quality dining experiences with teamwork, OpenTable management, and a guest-first attitude.