Guest Experience Host — Flexible Scheduling & Growth

Max Burger, West Hartford; West Hartford (CT); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Meal discount

Flexible scheduling

Growth opportunities

401(k) match

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid sick time

Referral program

Insurance bundle

Career development

Job summary

Max Burger in West Hartford, CT is seeking a friendly Host to welcome guests, manage reservations, and help ensure a smooth, lively dining room. You will coordinate seating and assist with to-go orders in a fast-paced setting.

Ideal candidates have a polished phone manner and enjoy teamwork. This role offers a dynamic environment with opportunities for growth within the Max Hospitality Group.

Qualifications

• Experience in a host/guest-facing role preferred.
• Familiarity with reservation systems such as OpenTable is a plus.
• Experience in high-energy, casual dining environments is a plus.
• Polished phone manner and professional demeanor.

Responsibilities

• Greet and welcome guests as they arrive, creating a warm and inviting atmosphere.
• Manage dining room reservations and coordinate seating to ensure smooth service flow.
• Assist with to-go orders, ensuring accuracy and timely execution.
• Provide special services for guests celebrating special occasions.
• Maintain front-of-house cleanliness and organization.
• Collaborate with the team to ensure timely seating and delivery of excellent guest experiences.
• Assist with event coordination and special requests as directed by management.

Skills

Guest service

Communication

Multitasking

Teamwork

Tools

OpenTable

Job description

Max Burger in West Hartford, CT is seeking a friendly Host to welcome guests, manage reservations, and help ensure a smooth, lively dining room. You will coordinate seating and assist with to-go orders in a fast-paced setting.

Ideal candidates have a polished phone manner and enjoy teamwork. This role offers a dynamic environment with opportunities for growth within the Max Hospitality Group.