Host

Max Burger, West Hartford; West Hartford (CT); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Meal discount

Flexible scheduling

Growth opportunities

401(k) match

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid sick time

Referral program

Insurance bundle

Career development

Job summary

Max Burger in West Hartford, CT is seeking a friendly Host to welcome guests, manage reservations, and help ensure a smooth, lively dining room. You will coordinate seating and assist with to-go orders in a fast-paced setting.

Ideal candidates have a polished phone manner and enjoy teamwork. This role offers a dynamic environment with opportunities for growth within the Max Hospitality Group.

Qualifications

• Experience in a host/guest-facing role preferred.
• Familiarity with reservation systems such as OpenTable is a plus.
• Experience in high-energy, casual dining environments is a plus.
• Polished phone manner and professional demeanor.

Responsibilities

• Greet and welcome guests as they arrive, creating a warm and inviting atmosphere.
• Manage dining room reservations and coordinate seating to ensure smooth service flow.
• Assist with to-go orders, ensuring accuracy and timely execution.
• Provide special services for guests celebrating special occasions.
• Maintain front-of-house cleanliness and organization.
• Collaborate with the team to ensure timely seating and delivery of excellent guest experiences.
• Assist with event coordination and special requests as directed by management.

Skills

Guest service

Communication

Multitasking

Teamwork

Tools

OpenTable

Job description

HOST – MAX BURGER, WEST HARTFORD, CTJoin the Max Hospitality Team!Max Burger, located in the heart of West Hartford, CT, is seeking an enthusiastic and friendly Host with open availability to join our dynamic team. If you’re passionate about providing outstanding guest service and enjoy creating a welcoming atmosphere in a lively, fast-paced environment, we want to meet you!Max Hospitality is committed to delivering an exceptional dining experience, offering high-quality food, creative menus, and outstanding service. We are looking for individuals who are passionate about hospitality and eager to contribute to the success of our growing restaurant group.Max Burger is known for its gourmet burgers, hand-cut fries, boozy milkshakes, and casual, fun atmosphere. With a focus on bold flavors and playful menu items, Max Burger attracts a diverse crowd of regulars, families, and food lovers. The ideal candidate will have a warm, engaging personality and a strong commitment to guest service and teamwork.Benefits:Competitive PayEmployee Discount on MealsFlexible SchedulingOpportunities for Growth and Advancement401(k) with matching up to 4%Health, Dental, and Vision InsurancePaid Time Off & Paid Sick TimeReferral ProgramLife, Accident, Critical Illness, & Pet InsuranceCareer Development within the Max Hospitality GroupResponsibilities:Greet and welcome guests as they arrive, creating a warm and inviting atmosphereManage dining room reservations and coordinate seating to ensure smooth service flowAssist with to-go orders, ensuring accuracy and timely executionProvide special services for diners celebrating special occasionsMaintain cleanliness and organization in the front-of-house areaCollaborate with the team to ensure timely seating and delivery of excellent guest experiencesAssist with event coordination and special requests as directed by managementContribute to the overall positive environment of the restaurant by working well with the team and providing excellent serviceSupport the team with additional tasks as needed, including assisting with training and guest requestsWhat We’re Looking For:Experience:Prior experience as a Host or in a guest-facing role is preferredFamiliarity with reservation systems such as OpenTable is a plusExperience working in a high-energy, casual dining environment is a plusSkills & Qualities:Strong communication skills with a polished phone mannerFriendly, engaging, and professional personalityAbility to multitask and stay organized in a busy, fast-paced environmentA positive outlook and team-player attitudeStrong problem-solving skills and the ability to manage guest concerns with professionalismAbility to maintain a clean and organized work environment while providing excellent serviceDiversity Creates a Healthy Atmosphere:Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.Applicants with criminal backgrounds are encouraged to apply.