Shift Supervisor — Guest Experience & Operations

ANCHOR POINT MANAGEMENT GROUP; Stow (OH); On-site; USD 1,715,000 - 2,411,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP in Stow, OH is hiring an Assistant General Manager for a Taco Bell unit. The AGM provides coverage during operating hours and direct supervision to ensure a clean, hospitable, accurate and efficient operation.

This hands-on leadership role trains employees, responds to guest needs and models the skills and behaviors expected in the restaurant. Responsibilities include coaching the team, managing shifts, ensuring cash procedures, conducting audits, and maintaining

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promotion after training.
• Legal right to work in the United States.
• 6 months in a supervisory/shift management role preferred.

Responsibilities

• Greet customers and take accurate orders.
• Prepare and package food and drinks to standard.
• Operate POS, process payments, give change.
• Maintain restaurant cleanliness and sanitation.
• Manage shifts and ensure fair staffing.
• Coach and develop team members.

Skills

Customer service

Team supervision

Cash handling

Food safety

Shift management

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

ANCHOR POINT MANAGEMENT GROUP in Stow, OH is hiring an Assistant General Manager for a Taco Bell unit. The AGM provides coverage during operating hours and direct supervision to ensure a clean, hospitable, accurate and efficient operation.

This hands-on leadership role trains employees, responds to guest needs and models the skills and behaviors expected in the restaurant. Responsibilities include coaching the team, managing shifts, ensuring cash procedures, conducting audits, and maintaining