Shift Supervisor: Guest Experience Leader

SSP America; Milwaukee (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

SSP America is seeking a Shift Supervisor to lead daily operations at our Milwaukee location. As a supervisor, you will greet guests professionally, monitor shift execution, and ensure adherence to SSP standards and procedures.

You will train new hires, complete opening and closing checklists, and provide coaching to the team to achieve business goals while handling other duties as assigned. TSA background check applies as part of the hiring process.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of one year of supervisor experience in the food & beverage industry.
• Ability to pass a 10-Year TSA Background Check.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Education

High School Diploma or equivalent

Job description

SSP America is seeking a Shift Supervisor to lead daily operations at our Milwaukee location. As a supervisor, you will greet guests professionally, monitor shift execution, and ensure adherence to SSP standards and procedures.

You will train new hires, complete opening and closing checklists, and provide coaching to the team to achieve business goals while handling other duties as assigned. TSA background check applies as part of the hiring process.