Shift Lead — Vibe & Guest Experience

Joe & The Juice; Florida; Presencial; USD 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

Health Insurance

Free coffee

Descripción de la vacante

JOE & THE JUICE is hiring a Shift Supervisor to lead daily operations in our Florida location. You’ll supervise the shift, delegate tasks, maintain standards, and support the Store Manager to keep energy high and the guest experience exceptional.

You bring 1–2 years of supervisory experience, strong organizational and communication skills, and a hands-on, team-first mindset. This role offers growth within a fast-paced, people-centric company with staff discounts and benefits.

Formación

• 1–2 years of experience in a supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive, hands-on approach with a team-first mindset.

Responsabilidades

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Conocimientos

Team leadership

Communication skills

Organizational skills

Pressure handling

People focus

Descripción del empleo

JOE & THE JUICE is hiring a Shift Supervisor to lead daily operations in our Florida location. You’ll supervise the shift, delegate tasks, maintain standards, and support the Store Manager to keep energy high and the guest experience exceptional.

You bring 1–2 years of supervisory experience, strong organizational and communication skills, and a hands-on, team-first mindset. This role offers growth within a fast-paced, people-centric company with staff discounts and benefits.