SHIFT SUPERVISOR (FULL TIME AND PART TIME)

Bon Appétit Management Company; Cleveland (OH); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Bon Appétit Management Company is seeking full‑time and part‑time Shift Supervisors at Case Western Reserve University in Cleveland, OH. The role involves supervising staff, creating work schedules, and evaluating performance.

Qualified candidates should have supervisory and customer service experience. The position offers a competitive compensation of $18.00 to $20.00 per hour.

Qualifications

• Minimum 1–2 years of customer service experience preferred.
• Supervisory experience is beneficial.

Responsibilities

• Provide training and create work schedules.
• Evaluate worker performance and manage employee relations.
• Prepare reports for management to meet quality expectations.
• Mentor employees and support their advancement.

Skills

Previous supervisory experience

Customer service experience

Job description

We are hiring immediately for full‑time and part‑time Shift Supervisor positions at Case Western Reserve University.

Location

11473 Euclid Avenue, Cleveland, OH 44106.

Schedule

Full‑time and part‑time schedules; open availability preferred. Hours and days may vary. Further details will be provided during the interview.

Compensation

$18.00 per hour to $20.00 per hour.

Requirements

• Previous supervisory experience preferred.
• 1–2 years of customer service experience preferred.

Benefits

• Full‑time and part‑time positions offer Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto and Home Program.
• Full‑time positions additionally offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).

Responsibilities

• Provide training and create work schedules.
• Evaluate worker performance, reward high performers, and discipline employees who fail to meet reasonable standards.
• Prepare production or sales reports for management and ensure the unit meets quality, productivity, and safety expectations.
• Act as the primary contact for employees with complaints or requests for time off.
• Mentor, develop employees, and encourage goal setting and advancement within the organization.
• Perform other duties as assigned.

Equity, Diversity & Inclusion

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Legal & Compliance

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening.

Application Process

Applications are accepted on an ongoing basis. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Drug‑Free Workplace

Bon Appétit maintains a drug‑free workplace.