Shift Supervisor (Full-Time)

Autozone; Pomona (CA); On-site; Full time

Job summary

A leading company in the automotive sector is seeking a Full-Time Shift Supervisor to assist in managing store operations, training staff, and ensuring a high level of customer service. This role involves supervising personnel, managing inventory, and maintaining a safe working environment. The ideal candidate will demonstrate strong communication skills and a commitment to integrity, while also being able to drive sales and enhance the customer experience. Opportunities for career growth and a robust benefits package are offered.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Tuition reimbursement

Qualifications

• Demonstrates high integrity.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone's expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for the store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with managing the Commercial and Hub Departments, ensuring commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed timely.
5. Operate cash registers and follow cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to improve sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certified preferred.
• Demonstrates high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone cares about people, offering benefits to improve AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts and perks, including in-store discount.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health.
• Opportunities for career growth and tuition reimbursement.

Eligibility and benefits may vary by location. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Visit careers.autozone.com/candidateresources for application instructions.

Fair Chance Statement: An applicant’s criminal record is not an automatic disqualification. Consideration is based on various factors including relevance to the position and elapsed time since offense, in accordance with applicable laws.

For more information, see the Philadelphia Fair Chance poster.

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN $16.50 - MID $17.24 - MAX $17.98