Shift Supervisor (Full-Time)

Autozone; West Covina (CA); On-site; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist in managing store operations, train personnel, and ensure excellent customer service. The role involves supervising staff, managing inventory, and maintaining store standards while delivering a WOW! customer experience.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance

401(k) with company match

Career growth opportunities

Tuition reimbursement

Qualifications

• High integrity required.
• Excellent communication and decision-making skills needed.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Manage store operations in the absence of managers.
• Ensure timely completion of merchandising tasks.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel
• Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
• Help manage the Commercial and Hub Departments to ensure service and delivery commitments are met
• Delegate and ensure timely completion of store merchandising tasks
• Operate cash registers and handle cash responsibilities, including deposits and petty cash
• Follow all company policies and loss prevention procedures
• Utilize ZNET to assist customers in locating merchandise or alternatives
• Maintain a safe working environment and ensure AutoZoners follow safety practices including PPE
• Monitor cash flow, inventory, and security
• Maintain store appearance, sales productivity, and merchandising standards
• Conduct opening and closing procedures
• Manage emergency situations and conduct proper emergency procedures
• Follow accident procedures
• Provide performance feedback to the store manager
• Assist in monitoring and managing Risk & Safety activities
• Address and resolve customer concerns, aiming to turn complaints into compliments
• Process returns and manage inventory effectively
• Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially
• Motivate AutoZoners to provide WOW! Customer Service, increase productivity, and promote sales and profits

Position Requirements

• High School diploma or equivalent
• ASE Certification preferred
• High integrity
• Excellent communication and decision-making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off
• Company culture
• Medical, dental, vision, life, and disability insurance
• Health Savings Accounts and Wellness Rewards
• AutoZone discounts and perks
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program
• Career growth opportunities and tuition reimbursement

Benefits may vary by location and eligibility requirements apply. Learn more at careers.autozone.com.

Online applications are required. Visit careers.autozone.com/candidateresources for application instructions.

Fair Chance Statement: We consider applicants' criminal records on a case-by-case basis, in accordance with applicable laws, including ordinances in San Francisco, Los Angeles, and New York City. Relevant offenses may be considered for roles involving financial transactions, driving, or supervision of minors.

For more information, see the Philadelphia Fair Chance poster.

We continuously accept applications for this position. Our hiring team reviews submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN $17.30, MID $17.86, MAX $18.42