Shift Supervisor — Flexible Schedule & Team Leader

Applegreen Travel Plazas; Monroe Township (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor in Monroe Township, NJ to lead shifts and ensure exceptional service for travelers. You will train new team members, monitor cash handling, and enforce brand standards and food-safety rules.

The role requires strong guest service, and the ability to manage a fast-paced plaza environment. The Shift Supervisor will oversee daily operations, engage with customers, and drive upsell opportunities while maintaining safety

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with travelers and resolving complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system, process payments, and follow cash handling policies.
• Ensure proper food handling, labeling, dating, stocking, and temperature checks.
• Perform kitchen-related tasks such as prepping, cooking, packaging, and cleaning.
• Stock and sanitize workstation and equipment.
• Assist in training new team members.

Skills

Cash handling

Customer service

Shift leadership

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor in Monroe Township, NJ to lead shifts and ensure exceptional service for travelers. You will train new team members, monitor cash handling, and enforce brand standards and food-safety rules.

The role requires strong guest service, and the ability to manage a fast-paced plaza environment. The Shift Supervisor will oversee daily operations, engage with customers, and drive upsell opportunities while maintaining safety