Shift Supervisor - Fast-Paced Ops & Guest Experience

Arby's, Inc.; Crossville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants is seeking a Shift Manager to oversee daily restaurant operations and lead the team during assigned shifts, ensuring outstanding service and guest satisfaction when management is not present.

You will partner with the General and Assistant Managers to drive high performance in operations, guest experience and cost controls, using AES tools and adhering to safety and regulatory standards.

Qualifications

• Reliable vehicle and valid driver's license.
• ServSafe certified or able to obtain certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Able to lift up to 50 lbs.

Responsibilities

• Ensure team members provide outstanding service to guests.
• Assist management with training and coaching.
• Utilize AES systems to run restaurant on all shifts.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Team coaching

Customer service

Communication

P&L management

Operations management

Tools

AES Systems

RTI Task Lists

Systems Board

Job description

AES Restaurants is seeking a Shift Manager to oversee daily restaurant operations and lead the team during assigned shifts, ensuring outstanding service and guest satisfaction when management is not present.

You will partner with the General and Assistant Managers to drive high performance in operations, guest experience and cost controls, using AES tools and adhering to safety and regulatory standards.