Shift Supervisor — Fast-Casual Breakfast Leader with Growth

Vicious Biscuit Franchising, LLC.; Summerville, Northern (SC, KY); Hybrid; USD 60,174,000 - 68,770,000; Full time

Job summary

Vicious Biscuit Franchising, LLC. is seeking a Shift Supervisor to lead daily operations and coach a fast‑casual breakfast team. You will manage floor activities, ensure guest satisfaction, and uphold brand standards during high‑volume shifts.

This full‑time role offers 40 hours per week, morning shifts, and growth opportunities as the company expands into new states. A positive, servant‑leadership mindset is a must.

Qualifications

• 2+ years of leadership or managerial experience.
• Experience handling guest complaints and coaching hourly team members in the moment.
• Managerial ServSafe certification.
• Eligible to work in the U.S.

Responsibilities

• Lead and run shifts with full floor ownership, assigning positions and delegating tasks.
• Coach and develop team members in the moment across FOH and BOH.
• Support the guest experience and resolve issues quickly, modeling Southern hospitality.
• Monitor speed, quality, and cleanliness throughout the shift.
• Execute opening/closing duties and maintain building safety and security.
• Run any position in the restaurant with full knowledge of restaurant flow.
• Support training and development of team members, trainers, and Certified Trainers.

Skills

Leadership experience

Guest complaints handling

Coaching hourly team members

Direction during busy shifts

FOH/BOH experience

Education

ServSafe Manager Certification

Job description

Vicious Biscuit Franchising, LLC. is seeking a Shift Supervisor to lead daily operations and coach a fast‑casual breakfast team. You will manage floor activities, ensure guest satisfaction, and uphold brand standards during high‑volume shifts.

This full‑time role offers 40 hours per week, morning shifts, and growth opportunities as the company expands into new states. A positive, servant‑leadership mindset is a must.