Shift Supervisor

Vicious Biscuit; Mount Pleasant (SC); On-site; CAD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Growth opportunities

Positive work environment

Job summary

Vicious Biscuit is seeking a Shift Supervisor to lead the floor of our fast-casual breakfast brand. You will own shifts, coach hourly staff in the moment, and uphold our Southern hospitality standards. The role offers full-time hours, growth opportunities as we expand into new markets, and a supportive team in a fast-paced environment.

Join a company that values guest experience, teamwork, and accountability as we continue to grow across multiple states.

Qualifications

• 2+ years of leadership or managerial experience.
• Experience handling guest complaints and coaching hourly team members.
• Experience directing during a busy shift and supporting trainers/new hires.
• Valid driver's license (or able to obtain one).
• Managerial ServSafe certification.
• Eligible to work in the U.S.
• Available for early morning shifts and weekends.
• FOH/BOH, expo, or opening/closing experience a plus.
• Fast-casual, brunch, breakfast, or high-volume experience a plus.

Responsibilities

• Lead and run shifts with full floor ownership, assigning positions and delegating tasks.
• Coach and develop team members in the moment across FOH and BOH.
• Support the guest experience and resolve issues quickly, modeling Southern hospitality.
• Monitor speed, quality, and cleanliness throughout the shift.
• Execute opening/closing duties and maintain building safety and security.
• Run any position in the restaurant with full knowledge of restaurant flow.
• Support training and development of team members, trainers, and Certified Trainers.

Skills

Leadership

Guest service coaching

Team delegation

ServSafe certification

Job description

Shift Supervisor — Vicious Biscuit

Join Vicious Biscuit as a Shift Supervisor and earn $21–24/hour leading the floor at a fast-casual breakfast brand with lines out the door — full-time, 40 hours/week, with real room to grow as we expand into new states.

What You'll Get

• $21–24/hour
• Comprehensive benefits: health, dental, and vision insurance
• Paid time off
• Paid training
• Opportunities for growth as we continue to expand
• A fun, supportive work environment in an innovative, fast-growing company

What You Need

• 2+ years of leadership or managerial experience
• Experience handling guest complaints and coaching hourly team members in the moment
• Experience giving direction during a busy shift and supporting trainers/new hires
• Valid driver's license (or able to obtain one)
• Managerial ServSafe certification
• Eligible to work in the U.S.
• Available for early morning shifts and weekends
• FOH/BOH, expo, or opening/closing experience a plus
• Fast-casual, brunch, breakfast, or high-volume experience a plus

The Role

As a Shift Supervisor, you're the bridge between training and leadership — running the floor, coaching in real time, and holding the team to Vicious standards. You'll:

• Lead and run shifts with full floor ownership, assigning positions and delegating tasks
• Coach and develop team members in the moment across FOH and BOH
• Support the guest experience and resolve issues quickly, modeling Southern hospitality
• Monitor speed, quality, and cleanliness throughout the shift
• Execute opening/closing duties and maintain building safety and security
• Run any position in the restaurant with full knowledge of restaurant flow
• Support training and development of team members, trainers, and Certified Trainers

About Us

Founded in Mount Pleasant, South Carolina, in 2018, Vicious Biscuit quickly earned cult status — lines out the door and fans hungry for more. We're now across South Carolina, North Carolina, Florida, Ohio, Louisiana, and Mississippi, with more states opening this year. Every store is a vibrant, family-friendly space with a kick of Southern hospitality, where hospitality, servant leadership, growth, and accountability come first.