Shift Supervisor: Elevate Guest Experience & Lead the Team

Del Taco; Carson City (MI); On-site; USD 37,000 - 48,000; Full time

Job summary

Del Taco Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best.

Del Taco Shift Managers have significant opportunities for growth and career advancement and are charged with supporting the General Manager with the tasks of training the next generation of leaders, guiding them to be promoted and empowering them to have a successful career.

Qualifications

• 1-2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
• Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to motivate and lead staff to achieve organizational goals.
• General knowledge of computers, POS systems, various electronic devices, and various software.
• Ability to perform basic business math skills. Cash handling skills desired.
• Excellent organizational skills for keeping detailed records, reports and logs.
• Demonstrated ability to visually assess and evaluate safety hazards in the work place as mandated by company safety procedures.

Responsibilities

• Supervise the team and help deliver quality, guest service, and safe, clean operations.
• Run shifts and support management in executing company policies and programs.
• Know all work station functions and paperwork for recording and monitoring each job.
• Supervise 1 to 7 team members and guide staffing decisions as needed.
• Ensure compliance with laws and company ethics across shifts.
• Provide leadership, training, and development to the restaurant team.

Skills

Team leadership

Guest service

Multi-tasking

POS systems

Cash handling

Communication

Training and development

Education

Food Handlers certification

Tools

POS systems

Job description

Del Taco Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best.

Del Taco Shift Managers have significant opportunities for growth and career advancement and are charged with supporting the General Manager with the tasks of training the next generation of leaders, guiding them to be promoted and empowering them to have a successful career.