Shift Supervisor - Donut Shop Operations Lead

Krispy Kreme Doughnut Corporation; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

401K plan

PTO

Employee discount program

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Marietta, GA seeks a Shift Supervisor to oversee daily operations and lead a high-performing team. You will ensure safety, quality, and speed while delivering a WOW guest experience.

The role involves scheduling, onboarding, training, and supporting shop leadership. Applicants should have two years of relevant experience with at least one year in supervision and a passion for service, teamwork, and personal growth.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to nurturing an equitable, unbiased culture where peeps are empowered to showcase originality.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests, promoting a welcoming culture.

Skills

Leadership

Communication

Problem-solving

Team building

Customer service

Education

High School Diploma or equivalent

Job description

Krispy Kreme Doughnut Corporation in Marietta, GA seeks a Shift Supervisor to oversee daily operations and lead a high-performing team. You will ensure safety, quality, and speed while delivering a WOW guest experience.

The role involves scheduling, onboarding, training, and supporting shop leadership. Applicants should have two years of relevant experience with at least one year in supervision and a passion for service, teamwork, and personal growth.