Shift Supervisor — Customer Service & Team Leadership

Papa John's International; Fruit Cove (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Papa John’s International is seeking a shift supervisor to oversee operations, ensure quality products, and maintain high customer service standards. You will lead a restaurant team, train staff, and help drive profitability while adhering to company policies and safety rules.

The role requires flexibility to work long hours, including nights and weekends, and involves cash management and inventory control in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Successful and stable employment history preferred.
• Ability to work long hours, including nights and weekends.

Responsibilities

• Supervise shifts to ensure quality products and customer service.
• Train team members and promote company standards.
• Contribute to sales by providing prompt and friendly service and improving check averages.
• Manage cash, inventory, and safety compliance in line with company guidelines.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

Cash handling

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John’s International is seeking a shift supervisor to oversee operations, ensure quality products, and maintain high customer service standards. You will lead a restaurant team, train staff, and help drive profitability while adhering to company policies and safety rules.

The role requires flexibility to work long hours, including nights and weekends, and involves cash management and inventory control in a fast-paced environment.