Shift Supervisor - Customer Experience & Operations Lead

Papa John's International; Appleton (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s is seeking a shift supervisor to oversee daily operations at a Papa John’s restaurant in the United States. The role emphasizes delivering high quality products and excellent customer service while ensuring profitability and adherence to Company policies and laws.

Responsibilities include supervising a team, managing staffing, training, and promoting quality standards, plus cash management, inventory control, and safety compliance. Must be able to work nights and weekends.

Qualifications

• Cash handling and cash management skills are required.
• High School diploma or GED is required.
• Stable employment history preferred.

Responsibilities

• Supervise shifts and ensure high quality products and customer service.
• Lead a restaurant team and maintain adequate shift staffing.
• Contribute to sales goals with prompt and friendly service.
• Manage cash, inventory, and safety standards to protect profitability.

Skills

Cash management

Education

High School diploma or GED

Job description

Papa John’s is seeking a shift supervisor to oversee daily operations at a Papa John’s restaurant in the United States. The role emphasizes delivering high quality products and excellent customer service while ensuring profitability and adherence to Company policies and laws.

Responsibilities include supervising a team, managing staffing, training, and promoting quality standards, plus cash management, inventory control, and safety compliance. Must be able to work nights and weekends.