Shift Supervisor - Customer Service Leader (Full-Time)

CVS Health; Sparks (NV); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health in Sparks, NV is seeking a full-time Shift Supervisor to support store management, drive store execution and deliver outstanding customer service. When no manager is onsite, you lead the team to open and close procedures and keep the store running smoothly.

Responsibilities include supervising crew, handling customer inquiries, merchandising, pricing and inventory, and promoting CVS’s service culture while maintaining confidentiality and safety standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store staff in absence of manager and ensure store execution.
• Supervise crew by assigning, directing and following up on activities.
• Maintain customer service standards and handle customer inquiries.
• Price, stock, and present merchandise; manage displays and inventory.
• Ensure confidentiality of customer information and maintain safety standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma or equivalent

Job description

CVS Health in Sparks, NV is seeking a full-time Shift Supervisor to support store management, drive store execution and deliver outstanding customer service. When no manager is onsite, you lead the team to open and close procedures and keep the store running smoothly.

Responsibilities include supervising crew, handling customer inquiries, merchandising, pricing and inventory, and promoting CVS’s service culture while maintaining confidentiality and safety standards.