Shift Supervisor - Customer Service Leader

CVS Health; Deltona (FL); Sur place; USD 22 000 - 32 000; Temps partiel

Avantages offerts par ce poste

Dental insurance

Vision insurance

Wellness resources

Employee discounts

Voluntary benefits

Résumé du poste

CVS Health in Deltona, FL is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence. You will lead staff when managers are not onsite, ensuring opening and closing procedures are completed and customer issues are resolved in line with company policy.

The role emphasizes supervising crew, maintaining stock and merchandising standards, and delivering a positive CVS customer experience.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsabilités

• Support CVS Store Management in driving store execution and performance.
• Lead store staff when there is no manager onsite, ensuring smooth operations.
• Open and close procedures are completed.
• Supervise the store crew by directing and following up on activities.
• Assist customers with questions, problems and complaints, promoting CVS customer service culture.
• Maintain customer/patient confidentiality and ensure a positive shopping experience.

Connaissances

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexibility

Formation

High School Diploma or Equivalent

Description du poste

CVS Health in Deltona, FL is seeking a part-time Shift Supervisor to support store management, drive store execution and customer service excellence. You will lead staff when managers are not onsite, ensuring opening and closing procedures are completed and customer issues are resolved in line with company policy.

The role emphasizes supervising crew, maintaining stock and merchandising standards, and delivering a positive CVS customer experience.