Shift Supervisor - Part-Time Customer Experience Leader

CVS Health; Warren (MI); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health is seeking a Part-Time Shift Supervisor to support the Store Management team in store execution and performance. You will lead staff when managers are not on-site, ensuring opening/closing procedures are completed and store operations run smoothly.

The role emphasizes excellent customer service, supervision of the crew, and maintaining a positive shopping experience while protecting patient confidentiality and complying with company policy.

Qualifications

• Deductive reasoning ability and analytical skills with computer proficiency.
• Advanced communication skills and supervision capabilities.
• Flexibility to work early morning, overnight, weekend shifts and handle urgent store issues.

Responsibilities

• Lead store staff when Manager/Operations Supervisor is unavailable.
• Supervise crew by assigning, directing and following up on activities.
• Communicate effectively with store management and crews.
• Assist customers with questions, problems and complaints and promote CVS service culture.
• Maintain customer confidentiality and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School Diploma or Equivalent

Tools

POS systems

Job description

CVS Health is seeking a Part-Time Shift Supervisor to support the Store Management team in store execution and performance. You will lead staff when managers are not on-site, ensuring opening/closing procedures are completed and store operations run smoothly.

The role emphasizes excellent customer service, supervision of the crew, and maintaining a positive shopping experience while protecting patient confidentiality and complying with company policy.