Shift Supervisor — Customer Experience & Ops Lead

CVS Health; San Ramon (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

CVS Health in San Ramon, CA is seeking a Shift Supervisor to support the Store Management team, drive store execution and build customer loyalty through excellent service. When managers are offsite, you lead the staff and ensure opening and closing procedures run smoothly.

You will supervise crew, communicate with management, assist customers, merchandise shelves, price items, restock and maintain displays.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision capabilities.
• Flexibility to work early mornings, overnight and weekends when needed.

Responsibilities

• Lead store staff in the absence of a manager or supervisor to ensure smooth operations.
• Supervise crew through directing and following up on activities.
• Assist customers and resolve questions or issues, upholding CVS customer service standards.
• Merchandise, price, stock shelves and manage weekly/promotional displays.
• Communicate effectively with store management and crews.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School Diploma or Equivalent

Job description

CVS Health in San Ramon, CA is seeking a Shift Supervisor to support the Store Management team, drive store execution and build customer loyalty through excellent service. When managers are offsite, you lead the staff and ensure opening and closing procedures run smoothly.

You will supervise crew, communicate with management, assist customers, merchandise shelves, price items, restock and maintain displays.