Shift Supervisor — Customer Experience Leader

ProAct, Inc.; Town of Cicero (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

ProAct, Inc. is seeking a supervisor to provide leadership in the absence of store management. This role typically handles opening and closing duties and oversees the crew on shift.

You may represent management in customer service issues, complete mandatory training, and perform other duties as assigned. The final offer considers skills, experience and education; wage range listed is $17.00–$18.50 per hour.

Qualifications

• Requires a High School Diploma or GED (or currently enrolled).
• AS degree or higher is preferred.
• 2+ years of related experience is preferred.

Responsibilities

• Supervise store crew in the absence of store management.
• Carry out opening and closing procedures in the absence of store management.
• Supervise store crew through assigning, directing and following up of activities.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Customer service

Shift supervision

Leadership

Education

High School Diploma or GED

AS Degree or higher (Preferred)

Job description

ProAct, Inc. is seeking a supervisor to provide leadership in the absence of store management. This role typically handles opening and closing duties and oversees the crew on shift.

You may represent management in customer service issues, complete mandatory training, and perform other duties as assigned. The final offer considers skills, experience and education; wage range listed is $17.00–$18.50 per hour.