Shift Supervisor — Customer Excellence (Retail Health)

CVS Health Corporation; Poquoson (VA); On-site; USD 19,000 - 32,000; Full time

Job summary

CVS Health Corporation in Poquoson, VA is seeking a full-time Shift Supervisor to support the Store Management team in driving store execution and customer service. You will lead staff in opening/closing when managers are not onsite, ensuring smooth operations and a positive shopping experience.

This role offers $16.00–$23.00 per hour, 40 hours weekly, and a comprehensive benefits package. Strong communication and supervision skills are essential, with flexible hours to cover early mornings,

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store crew through assigning, directing and following up on activities.
• Communicate information between store management and crews.
• Assist customers with questions, problems and complaints; promote CVS customer service culture.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves and manage weekly promotional displays.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision skills

Education

High School Diploma or equivalent

Job description

CVS Health Corporation in Poquoson, VA is seeking a full-time Shift Supervisor to support the Store Management team in driving store execution and customer service. You will lead staff in opening/closing when managers are not onsite, ensuring smooth operations and a positive shopping experience.

This role offers $16.00–$23.00 per hour, 40 hours weekly, and a comprehensive benefits package. Strong communication and supervision skills are essential, with flexible hours to cover early mornings,