Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Poquoson (VA); On-site; USD 22,000 - 32,000; Full time

Job summary

CVS Health in Poquoson, VA is seeking a Shift Supervisor to support store management, drive execution, and build customer loyalty through service.

The role leads staff when managers are away, oversees opening/closing, and ensures smooth operations with a focus on customer experience.

This full-time position offers 40 hours weekly, pay range $16.00-$23.00 per hour, and a comprehensive benefits package including medical, dental, and vision coverage plus PTO.

Qualifications

• Retail or store supervision experience preferred.
• Ability to work early mornings, overnights and weekends.
• Knowledge of store operations and customer service standards.

Responsibilities

• Support store management and supervise crew to ensure store execution.
• Greet customers, answer questions, resolve issues and maintain confidentiality.
• Price merchandise, stock shelves and manage displays per planogram.
• Lead opening and closing procedures when managers are unavailable.

Skills

Deductive reasoning

Analytical skills

Computer skills

Strong communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health in Poquoson, VA is seeking a Shift Supervisor to support store management, drive execution, and build customer loyalty through service.

The role leads staff when managers are away, oversees opening/closing, and ensures smooth operations with a focus on customer experience.

This full-time position offers 40 hours weekly, pay range $16.00-$23.00 per hour, and a comprehensive benefits package including medical, dental, and vision coverage plus PTO.