Shift Supervisor: Customer-Driven Team Leader

CVS Health Corporation; West Virginia; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in West Virginia is seeking a Shift Supervisor to support the Store Management team, drive store execution and customer service excellence, and lead staff when managers are not onsite.

This full-time position requires a high school diploma (preferred but not required), a flexible schedule including early mornings, overnights and weekends, and strong communication and supervisory skills. The role offers competitive pay and a comprehensive benefits package.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

CVS Health Corporation in West Virginia is seeking a Shift Supervisor to support the Store Management team, drive store execution and customer service excellence, and lead staff when managers are not onsite.

This full-time position requires a high school diploma (preferred but not required), a flexible schedule including early mornings, overnights and weekends, and strong communication and supervisory skills. The role offers competitive pay and a comprehensive benefits package.