Shift Supervisor — Customer-Driven Retail Leader

CVS Health; Lakewood (OH); On-site; USD 18,000 - 26,000; Full time

Job summary

CVS Health in Lakewood, OH is seeking a Shift Supervisor to lead the store team when managers are off-site, ensuring smooth opening and closing procedures and delivering exceptional customer service. You will supervise crews, resolve questions and complaints, merchandise and present shelves, and maintain confidentiality while upholding CVS policies.

This full-time role offers competitive benefits and a commitment to safety and quality.

Qualifications

• Candidates must demonstrate deductive reasoning and analytical thinking.
• Strong communication and supervisory abilities are required.
• Flexibility to work varied shifts, including mornings and weekends.

Responsibilities

• Lead store staff when management is unavailable and ensure opening/closing tasks are completed.
• Assist customers and resolve issues to promote a positive shopping experience.
• Merchandise, stock shelves, and maintain displays according to planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexibility

Education

High School diploma or equivalent preferred

Job description

CVS Health in Lakewood, OH is seeking a Shift Supervisor to lead the store team when managers are off-site, ensuring smooth opening and closing procedures and delivering exceptional customer service. You will supervise crews, resolve questions and complaints, merchandise and present shelves, and maintain confidentiality while upholding CVS policies.

This full-time role offers competitive benefits and a commitment to safety and quality.