Shift Supervisor: Customer-Driven Restaurant Leader

Papa John's International; West Lafayette (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Papa John's International in West Lafayette, IN seeks a hands-on shift supervisor to oversee restaurant operations, ensure high quality products and customer service, and drive profitability in daily service. You will lead a team, manage staffing, training, cash handling, inventory, safety, and compliance with company policies while delivering an engaging and efficient guest experience.

This role demands reliability, teamwork, and responsive customer feedback to uphold Papa John’s standards.

Qualifications

• High School diploma or GED required and stable work history.
• Experience in fast-paced restaurant operations preferred.
• Ability to lead a team, manage shifts and ensure quality standards.

Responsibilities

• Supervise shifts and operations to ensure quality products and service.
• Lead and train team, manage staffing, and promote brand standards.
• Contribute to sales and profit goals through effective service and controls.
• Ensure compliance with safety, security, and company policies.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Education

High School diploma or GED

Tools

Cash management

Job description

Papa John's International in West Lafayette, IN seeks a hands-on shift supervisor to oversee restaurant operations, ensure high quality products and customer service, and drive profitability in daily service. You will lead a team, manage staffing, training, cash handling, inventory, safety, and compliance with company policies while delivering an engaging and efficient guest experience.

This role demands reliability, teamwork, and responsive customer feedback to uphold Papa John’s standards.