Shift Leader – Fast-Paced Pizza Team

Papa John's International , Inc.; Westfield (IN); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Papa John's International, Inc. in Westfield, Indiana is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service while driving restaurant profitability.

The role enforces company policies, procedures, programs, and systems and ensures compliance with laws. You will manage shift coverage, support product quality, control costs, and contribute to cash management and inventory control using company systems.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/State/local food service certification preferred.
• Previous shift lead experience preferred.
• Successful and stable employment history.
• Must be 18 years of age or older.
• Ability to work long hours including nights, weekends, and emergencies.

Responsibilities

• Adheres to station guidelines and performs shift duties including dough management and quality product preparation.
• Maintains product quality, customer service, and cost controls; follows TM handbook policies.
• Exemplifies core values, maintains a positive attitude and collaborates with team.
• Ensures adequate shift coverage and provides feedback to address issues.
• Contributes to profit goals and cash management; assists inventory control per system guidelines.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John's International, Inc. in Westfield, Indiana is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service while driving restaurant profitability.

The role enforces company policies, procedures, programs, and systems and ensures compliance with laws. You will manage shift coverage, support product quality, control costs, and contribute to cash management and inventory control using company systems.