Shift Supervisor: Craft & Customer Experience Lead

Starbucks Corp.

Sullivan (MO)

On-site

USD 21,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Tuition reimbursement
401(k) retirement plan
Paid vacation
Disability insurance
Parental leave
Employee stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and food while delivering exceptional guest experiences. You will coach partners, delegate tasks, and uphold store standards in a fast-paced environment.

The role emphasizes teamwork, quick learning, and strong communication within a retail setting, with comprehensive benefits and opportunities for growth across locations.

Qualifications

  • Direct the work of others
  • Learn quickly and adapt to store needs
  • Effective oral communication with customers and teammates
  • Knowledge of retail environment and standards
  • Strong interpersonal skills for guest interactions
  • Ability to work as part of a team
  • Ability to build relationships with customers and colleagues

Responsibilities

  • Lead daily shift operations and ensure quality beverages and food
  • Coach and delegate tasks to team members during shifts
  • Maintain store policies, cash handling and safety standards
  • Provide excellent customer service and handle guest requests
  • Support training and development of partners during the shift

Skills

Direct others
Learn quickly
Oral communication
Retail knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and food while delivering exceptional guest experiences. You will coach partners, delegate tasks, and uphold store standards in a fast-paced environment.

The role emphasizes teamwork, quick learning, and strong communication within a retail setting, with comprehensive benefits and opportunities for growth across locations.

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