Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; Salem (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart. You will oversee team members, ensure quality beverages and food, and uphold safety and store standards in a fast-paced environment.

The role emphasizes coaching staff, managing performance, and maintaining excellent customer service during flexible hours, including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience interacting with customers
• At least six (6) months of experience delegating tasks to others
• Meet store operating policies and standards, including cash handling and safety

Responsibilities

• Direct and supervise shift operations to ensure quality beverages and food
• Coach team members for performance and customer service excellence
• Maintain attendance and punctuality per policy and standards

Skills

Customer service

Cash handling

Team leadership

Effective communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart. You will oversee team members, ensure quality beverages and food, and uphold safety and store standards in a fast-paced environment.

The role emphasizes coaching staff, managing performance, and maintaining excellent customer service during flexible hours, including mornings, evenings, weekends, and holidays.