Shift Supervisor — Craft Coffee & Team Leadership

Starbucks Corp.; Town of Henrietta (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest has a welcoming experience. You will guide team members, coach beverage and food preparation, and uphold quality standards across service, safety, and cash handling.

The role emphasizes timely attendance, flexible hours, and collaborating in a fast-paced retail environment. Starbucks supports growth with extensive benefits and a path for professional development.

Qualifications

• Six months of experience in a role requiring regular customer interaction.
• At least six months of experience delegating tasks to 2+ employees.
• Prepare and coach beverages/food to standard recipes or customer customizations.
• Maintain regular attendance and punctuality, with or without accommodation.

Responsibilities

• Lead with craft and heart to keep the store welcoming for the community.
• Ensure quality beverages and food to standard recipes.
• Coach and delegate tasks to teammates to keep service smooth.
• Maintain store safety, cash handling, and compliance to policies.

Skills

Team leadership

Communication

Customer service

Retail knowledge

Interpersonal skills

Teamwork

Tools

POS systems

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest has a welcoming experience. You will guide team members, coach beverage and food preparation, and uphold quality standards across service, safety, and cash handling.

The role emphasizes timely attendance, flexible hours, and collaborating in a fast-paced retail environment. Starbucks supports growth with extensive benefits and a path for professional development.