Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Lee's Summit (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid vacation

Sick time

401(k) with match

Tuition assistance

Backup care

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store, ensure consistent beverage and food quality, and maintain a welcoming environment for customers. You will guide the team, coach staff, and enforce policies while serving guests with a warm, efficient approach.

The role emphasizes hands-on leadership, collaboration with partners, and adherence to safety and store standards to deliver the Starbucks experience across shifts.

Qualifications

• Regular attendance and punctuality are required.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Experience interacting with customers and fulfilling requests.
• Prepare and coach food and beverage prep to standard recipes or customized orders.
• Experience delegating tasks to two or more team members and coordinating shifts.

Responsibilities

• Lead daily operations as shift supervisor to ensure smooth service.
• Maintain quality beverages and food according to recipes and standards.
• Provide excellent customer service and assist with cash handling.
• Coach and delegate tasks to team members to meet demand.
• Uphold store policies and safety standards.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage preparation

Delegation & team coordination

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store, ensure consistent beverage and food quality, and maintain a welcoming environment for customers. You will guide the team, coach staff, and enforce policies while serving guests with a warm, efficient approach.

The role emphasizes hands-on leadership, collaboration with partners, and adherence to safety and store standards to deliver the Starbucks experience across shifts.