Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; Winston-Salem (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily shifts, ensuring high-quality beverages and food, and maintaining a welcoming, community-focused store environment. You will coach team members, manage operations, and uphold safety and cash-handling standards during busy service periods.

The role emphasizes strong communication, teamwork, and the ability to train staff, while delivering consistent customer experiences across shifts.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to prepare and coach beverage and food preparation to standard recipes.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead shift operations with craft and heart for a welcoming space.
• Ensure quality beverages and food, proper cash handling, and store safety.
• Coach and delegate tasks to team members to meet store standards.

Skills

Direct the work

Customer service

Communication

Teamwork

Interpersonal skills

Retail knowledge

Education

High school diploma or equivalent

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily shifts, ensuring high-quality beverages and food, and maintaining a welcoming, community-focused store environment. You will coach team members, manage operations, and uphold safety and cash-handling standards during busy service periods.

The role emphasizes strong communication, teamwork, and the ability to train staff, while delivering consistent customer experiences across shifts.