Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; East Lansing (MI); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Discounted stock program

Paid time off

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead a team in-store, ensuring quality beverages, food and service. You will coach partners, delegate tasks, and maintain store safety and standards while creating a welcoming experience for customers and the community.

The role emphasizes punctuality, flexible hours, and strong interpersonal skills to foster collaboration and guest satisfaction in a fast-paced environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment

Responsibilities

• Maintain regular and consistent attendance and punctuality
• Provide quality beverages and food products, cash handling and store safety and security
• Coach and prepare staff to meet recipes and customer requests
• Lead a team, delegate tasks, and coordinate work among employees
• Create a welcoming, community-focused store atmosphere

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead a team in-store, ensuring quality beverages, food and service. You will coach partners, delegate tasks, and maintain store safety and standards while creating a welcoming experience for customers and the community.

The role emphasizes punctuality, flexible hours, and strong interpersonal skills to foster collaboration and guest satisfaction in a fast-paced environment.