Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Charlotte Hall (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid parental leave

Tuition assistance

401(k) with employer match

Stock program

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will guide partners, uphold quality beverage and food standards, and model exceptional customer service during all shifts.

You will coach teammates, delegate tasks, and maintain store safety while meeting policies. Flexibility to work mornings, evenings, weekends, and holidays is important to our team atmosphere.

Qualifications

• Six months in a customer-facing role with service responsibilities.
• Ability to coach food and beverage prep to standard recipes.
• Experience delegating tasks and coordinating multiple employees.
• Strong communication and interpersonal skills in a retail setting.
• Flexible schedule including early mornings, evenings, weekends and holidays.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space.
• Direct and coach partners to ensure quality beverages and food.
• Uphold store policies, cash handling, safety and security standards.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Staff delegation

Store safety

Interpersonal skills

Flexibility

Retail knowledge

Tools

Point-of-sale systems

Job description

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will guide partners, uphold quality beverage and food standards, and model exceptional customer service during all shifts.

You will coach teammates, delegate tasks, and maintain store safety while meeting policies. Flexibility to work mornings, evenings, weekends, and holidays is important to our team atmosphere.