Shift Leader: Craft Coffee, Lead a Welcoming Team

Starbucks Corp.; Clarksburg (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Paid vacation

Health insurance

Job summary

Starbucks Corp. is seeking a shift supervisor in Maryland to lead daily operations, coach partners, and ensure fast, friendly customer service. You will guide the team through busy periods, maintain quality standards, and support store safety and readiness.

Ideal candidates have strong communication, six months of customer-facing experience, and a passion for crafting great beverages and experiences for customers in a community setting.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach and delegate tasks to team members.
• Strong communication and teamwork skills.

Responsibilities

• Direct the work of team members during shifts.
• Prepare and customize beverages and food items to standard recipes.
• Ensure store policies, safety, and security are followed at all times.
• Provide high-quality beverages and friendly service to customers.

Skills

People leadership

Customer service

Cash handling

Food & beverage prep

Job description

Starbucks Corp. is seeking a shift supervisor in Maryland to lead daily operations, coach partners, and ensure fast, friendly customer service. You will guide the team through busy periods, maintain quality standards, and support store safety and readiness.

Ideal candidates have strong communication, six months of customer-facing experience, and a passion for crafting great beverages and experiences for customers in a community setting.