Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; Dearborn Heights (MI); On-site; USD 19,286,000 - 26,174,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Dearborn Heights, MI, seeks a Shift Supervisor to lead daily operations, ensure quality beverages and food, and brighten every customer interaction. You will guide team members, uphold safety standards, and maintain a welcoming store environment.

The role emphasizes coaching staff, coordinating tasks, and delivering exceptional service during flexible hours, including early mornings, evenings, and weekends.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and coordinate teams.
• Effective oral communication skills and teamwork.
• Knowledge of the retail environment and customer service.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customize as needed.
• Coach team members and delegate tasks to meet demand.
• Uphold store policies, safety, and cash handling procedures.

Job description

Starbucks Corp. in Dearborn Heights, MI, seeks a Shift Supervisor to lead daily operations, ensure quality beverages and food, and brighten every customer interaction. You will guide team members, uphold safety standards, and maintain a welcoming store environment.

The role emphasizes coaching staff, coordinating tasks, and delivering exceptional service during flexible hours, including early mornings, evenings, and weekends.