Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks; Bloomfield Hills (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks in Bloomfield Hills, MI, is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction reflects the brand. You will manage daily operations, uphold quality, handle cash, and keep the store safe and welcoming for the community.

You will mentor crew, delegate tasks, and coach teammates to deliver consistent service during busy periods. This role offers growth experiences, competitive benefits, and the chance to build lasting connections with customers and

Qualifications

• Six months of experience in a customer-facing role.
• Six months delegating tasks to two or more employees.
• Prepare and coach beverages/food to standard recipes or customized orders.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Maintain quality beverages/food, cash handling, and store safety.
• Delegate tasks, coach teammates, and coordinate shifts.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks in Bloomfield Hills, MI, is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction reflects the brand. You will manage daily operations, uphold quality, handle cash, and keep the store safe and welcoming for the community.

You will mentor crew, delegate tasks, and coach teammates to deliver consistent service during busy periods. This role offers growth experiences, competitive benefits, and the chance to build lasting connections with customers and