Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Troy (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) retirement plan

Tuition reimbursement

Stock program

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Troy, MI is seeking an enthusiastic shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, uphold quality beverage and food preparations, and model exceptional customer service.

This role requires six months of customer-facing experience, strong communication, and the ability to delegate tasks across a small team. We offer comprehensive benefits and growth opportunities.

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to others and coordinate teams.
• Ability to learn quickly and work in a fast-paced environment.
• Knowledge of cash handling and store safety.

Responsibilities

• Lead daily shift operations with craft and heart.
• Prepare and coach beverage/food preparation to standard recipes.
• Direct and coordinate tasks of two or more employees.
• Ensure store policies, safety, and security.

Skills

Team leadership

Customer service

Communication

Cash handling

Food & beverage prep

Adaptability

Education

High school diploma or equivalent

Tools

POS systems

Job description

Starbucks Coffee Company in Troy, MI is seeking an enthusiastic shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, uphold quality beverage and food preparations, and model exceptional customer service.

This role requires six months of customer-facing experience, strong communication, and the ability to delegate tasks across a small team. We offer comprehensive benefits and growth opportunities.