Shift Supervisor: Craft Coffee Leader & Guest Experience

Starbucks Corp.; Willoughby (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. is seeking a dedicated shift supervisor to lead daily operations at the Willoughby, OH location. You will coach a small team, ensure consistent quality beverages and food, and uphold store policies with a focus on guest experience.

With six months of customer-facing experience and experience delegating tasks, you will empower partners, manage schedules, and create a welcoming environment for the community. Competitive benefits accompany this role.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community
• Direct and coach team members to meet quality beverage and food standards and store policies
• Delegate tasks to ensure smooth operation during shifts

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment

Flexible hours

Job description

Starbucks Corp. is seeking a dedicated shift supervisor to lead daily operations at the Willoughby, OH location. You will coach a small team, ensure consistent quality beverages and food, and uphold store policies with a focus on guest experience.

With six months of customer-facing experience and experience delegating tasks, you will empower partners, manage schedules, and create a welcoming environment for the community. Competitive benefits accompany this role.