Shift Supervisor — Lead Craft Coffee, Flexible Hours

Starbucks Corp.; Cleveland (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

401(k) retirement plan with employer"s

Tuition coverage

Job summary

Starbucks Coffee Company in Ohio is seeking a shift supervisor to lead our cafe team with craft and heart, delivering welcoming experiences and high-quality beverages. You will train and coach partners, manage daily operations, support safety policies, and ensure compliance with recipes while meeting customer needs.

Success requires six months of customer interactions, ability to delegate tasks to others, and strong teamwork.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead shift supervision with craft and heart at the cafe.
• Ensure quality beverages and food to standard recipes.
• Address customer requests and resolve issues promptly.
• Coach and delegate tasks to two or more teammates.
• Maintain store safety, cash handling, and procedures.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Ohio is seeking a shift supervisor to lead our cafe team with craft and heart, delivering welcoming experiences and high-quality beverages. You will train and coach partners, manage daily operations, support safety policies, and ensure compliance with recipes while meeting customer needs.

Success requires six months of customer interactions, ability to delegate tasks to others, and strong teamwork.