Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Painesville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) plan

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Ohio to lead a store team, ensure guest satisfaction, and uphold standards for beverage and food quality. You will manage shift operations, coach partners, and maintain store safety and cash handling protocols.

The role emphasizes crafting quality experiences, flexibility in hours, and contributing to a welcoming community space.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards including cash handling and safety.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Direct the work of others and learn quickly.
• Communicate effectively and work well in a team.
• Provide quality beverages and food to meet recipes and customer specifications.

Skills

Customer service

Team leadership

Cash handling

Communication

Retail knowledge

Tools

POS system

Point of Sale

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Ohio to lead a store team, ensure guest satisfaction, and uphold standards for beverage and food quality. You will manage shift operations, coach partners, and maintain store safety and cash handling protocols.

The role emphasizes crafting quality experiences, flexibility in hours, and contributing to a welcoming community space.