Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Westlake (OH); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Paid vacation

Sick time

Job summary

Starbucks Coffee Company in Westlake, OH is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while maintaining quality beverages and food. You will coach recipe execution and delegate tasks to teammates.

Responsibilities include ensuring cash handling, store safety, and adherence to standards, with a focus on reliability, teamwork, and customer‑focused service. This role offers growth within a supportive partner program.

Qualifications

• Direct the work of others and lead by example.
• Learn quickly and adapt to store needs.
• Effective oral communication with customers and teammates.
• Knowledge of the retail environment and best practices.
• Strong interpersonal skills and teamwork.
• Ability to build relationships with customers and staff.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Prepare and coach beverage preparation to standard recipes.
• Delegate tasks to teammates and coordinate duties across staff.
• Ensure quality beverages/food, cash handling, and store safety.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Westlake, OH is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while maintaining quality beverages and food. You will coach recipe execution and delegate tasks to teammates.

Responsibilities include ensuring cash handling, store safety, and adherence to standards, with a focus on reliability, teamwork, and customer‑focused service. This role offers growth within a supportive partner program.