Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; Willoughby (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company in Willoughby, OH is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and consistent beverage/food quality. The role emphasizes coaching, delegation, and strong customer interaction to brighten customers’ days.

The position requires six months of customer-facing experience, ability to manage tasks and staff, and flexibility across mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of customer-facing experience.
• Ability to direct the work of others and coordinate tasks.

Responsibilities

• Lead team to prepare beverages and food to standard recipes.
• Delegate tasks to team members and supervise multiple employees.
• Maintain store policies, safety, and cash handling.
• Provide excellent customer service and effective communication.

Skills

Customer service

Cash handling

Team leadership

Communication

Food preparation

Adaptability

Job description

Starbucks Coffee Company in Willoughby, OH is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and consistent beverage/food quality. The role emphasizes coaching, delegation, and strong customer interaction to brighten customers’ days.

The position requires six months of customer-facing experience, ability to manage tasks and staff, and flexibility across mornings, evenings, weekends, and holidays.