Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Kent (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with employer match

Tuition coverage

Paid vacation and sick time

Backup care

Holiday pay

Discounted stock program

Job summary

Starbucks Corp. in Kent, OH is seeking a Shift Supervisor to lead the team, craft beverages, and maintain a welcoming store environment for the community.

You will supervise daily operations, ensure quality beverages and food, and coach staff to deliver excellent customer service while maintaining store standards and safety. Prior guest interaction experience and a collaborative mindset are essential.

Qualifications

• Regular attendance and punctuality
• Flexibility to work mornings, evenings, weekends, holidays
• Follow store policies and standards; prepare quality beverages/food
• Six months in a role with customer interaction and fulfilling requests
• Experience delegating and coordinating tasks for multiple staff
• Direct and coach others; learn quickly; strong communication
• Knowledge of retail environment; build relationships; work in a team
• Health benefits and other insurance options available to partners

Responsibilities

• Direct the work of others to ensure smooth operation
• Provide quality beverages and food to standard recipes or customer specifications
• Coach and support team during shifts
• Uphold cash handling, safety, and security standards
• Foster a welcoming environment for customers and partners
• Collaborate with team to meet store goals

Skills

Attendance & punctuality

Flexible hours

Cash handling

Food & beverage prep

Leadership

Delegation

Interpersonal skills

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. in Kent, OH is seeking a Shift Supervisor to lead the team, craft beverages, and maintain a welcoming store environment for the community.

You will supervise daily operations, ensure quality beverages and food, and coach staff to deliver excellent customer service while maintaining store standards and safety. Prior guest interaction experience and a collaborative mindset are essential.