Shift Supervisor: Craft Coffee Leader & Community Builder

Starbucks Corp.; Town of Mamaroneck (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Stock program (Bean Stock)

Bonus opportunity

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store and create a welcoming space for the community. You will supervise shifts, coach team members, and ensure quality beverages and foods are prepared to standard recipes.

This role emphasizes strong communication, teamwork, and the ability to manage tasks across a fast-paced retail environment. Comprehensive benefits and advancement opportunities are provided.

Qualifications

• Attendance and punctuality required.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adherence to store policies, cash handling, safety and security.
• Six months in customer-facing role.
• Six months delegating tasks to 2+ employees.
• Ability to direct and lead a team.
• Strong verbal and interpersonal communication.
• Experience in a retail environment is helpful.

Responsibilities

• Lead shift with craft and heart to keep the coffeehouse welcoming.
• Ensure quality beverages and food to standard recipes.
• Coach and delegate tasks to team members.
• Maintain store safety and security and uphold policies.
• Provide excellent customer service and resolve issues promptly.

Skills

Attendance

Flexible hours

Store standards

Customer service

Food & beverage prep

Team delegation

Team leadership

Quick learning

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy store and create a welcoming space for the community. You will supervise shifts, coach team members, and ensure quality beverages and foods are prepared to standard recipes.

This role emphasizes strong communication, teamwork, and the ability to manage tasks across a fast-paced retail environment. Comprehensive benefits and advancement opportunities are provided.