Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Harrisonburg (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Tuition assistance

401(k) match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store with craft and heart, ensuring quality beverages and food, a welcoming space for our community, and a positive, efficient shift experience. You will coach partners, model customer service, and help maintain store standards during peak hours.

The role emphasizes teamwork, quick learning, direct supervision of others, and strong interpersonal skills.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Responsibilities

• Direct the work of others
• Learn quickly and adapt to store needs
• Maintain quality beverages and food products
• Cash handling and store safety and security (with accommodations)
• Provide effective oral communication and teamwork to deliver great customer experiences

Skills

Direct supervision

Teamwork

Customer service

Interpersonal skills

Communication

Learning ability

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store with craft and heart, ensuring quality beverages and food, a welcoming space for our community, and a positive, efficient shift experience. You will coach partners, model customer service, and help maintain store standards during peak hours.

The role emphasizes teamwork, quick learning, direct supervision of others, and strong interpersonal skills.