Shift Supervisor — Craft Coffee & Community Lead

Starbucks Corp.; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) retirement plan with employer-m

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations, ensuring the delivery of quality beverages and food while maintaining a welcoming community space. You will coach colleagues, delegate tasks, and uphold safety and cash-handling standards in a fast-paced retail environment.

The role emphasizes teamwork, fast learning, and strong interpersonal skills to connect with customers and support store performance.

Qualifications

• Maintains regular and punctual attendance, with or without accommodation.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Ensures quality beverages/food, cash handling, store safety and security per policies.
• Six months experience in customer-facing role.
• Experience coaching and delegating to two or more employees.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space.
• Coach and develop team members to meet recipes and customer needs.
• Maintain standards for beverages, food preparation, safety, and cash handling.

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations, ensuring the delivery of quality beverages and food while maintaining a welcoming community space. You will coach colleagues, delegate tasks, and uphold safety and cash-handling standards in a fast-paced retail environment.

The role emphasizes teamwork, fast learning, and strong interpersonal skills to connect with customers and support store performance.